This program prepares students for employment in management positions in the hospitality industry and/or to provide supplemental training for persons previously or currently employed in these occupations. The hospitality industry as addressed in this program includes the hotel, motel, bed and breakfast, resort, club, marina, and other lodging organizations.
The content includes but is not limited to customer service, management and supervisory development, management theory, hospitality attitude, guest experience, decision making, organization, communications, human relations, leadership training, personnel training, security, sanitation, food and beverage management, sales, hotel accounting, housekeeping, energy management, maintenance and engineering, marketing, property, resort, and convention management, applicable local, state, and federal laws and asset management.
Career opportunities: Hotel and Resort Manager, Food Service Manager, Event Planner, Catering/Sales and Services, Food & Beverage Specialist, Nature Tour Operator, Ecotourism/Sustainability Project Manager, Resort Marketing Manager, Guest Services Representative, Front Office or Reservations Supervisor